Samicash FAQ - Frequently Asked Questions

How can I buy on SamiCash?
Buying on SamiCash is quick and easy! Choose the products and add them to your cart. Confirm your order by entering your personal details and shipping address. Make the payment with your preferred method. Receive your order comfortably at home!
Buy online in just a few clicks and take advantage of our exclusive offers and dedicated discounts!

Do I have to register to purchase?
No, on SamiCash you can also purchase as a guest, entering only the essential data for delivery.
However, registering on the site offers numerous advantages:
Access to the order control panel with purchase history.
Ability to save alternative shipping addresses.
Access to exclusive promotions and discounts reserved for newsletter subscribers!

How can I request an invoice?
If you need an invoice, check the "I want to receive an invoice" box when ordering and enter the required tax information.
You will receive the electronic invoice through the Interchange System (SDI) of the Revenue Agency.
Attention: We cannot issue an invoice after the order has been completed!

Can I choose the color of an assorted product?
If a product is listed as "Assorted Colors", it means that it will be shipped in a random color based on stock availability. It is not possible to choose a specific color when ordering.

What payment methods are accepted?
On SamiCash you can pay safely with: Credit card (Visa, Mastercard, Maestro, American Express) Bancomat Pay, Apple Pay
and Paypal.

How does shipping work?
Orders are processed quickly and shipped via express courier throughout Italy.
Standard orders: delivery time 24-72 working hours.
Large orders or pallets: may require a few extra days to prepare.
You will receive an email with the shipment tracking to monitor your order in real time!

How can I track the status of my shipment?
Once the courier has taken charge of the order, you will receive a confirmation email with the link to track the shipment in real time.

I have a problem with my order or want to return a product.
If you have encountered a problem with your order or want to make a return, contact us immediately by opening a support ticket Link Support.
Our team will respond to you as soon as possible to resolve the situation!

Happy Shopping with Samicash!